Shipping policy
Shipping Policy
At Vescano, we're proud to offer free worldwide shipping on every order. Wherever you are, your shoes ship to your door at no extra cost.
Processing Time
Orders are processed and dispatched within 2–4 business days of purchase. You'll receive a confirmation email with tracking once your order ships.
Delivery Time
Estimated delivery is 7–15 business days from dispatch, depending on your location and local carrier conditions. Please note these are estimates and not guarantees; occasional delays from customs or carriers are outside our control.
Shipping Cost
Free worldwide shipping is included on all orders. There are no hidden shipping fees at checkout.
Customs, Duties & Import Taxes
For international orders, any customs duties, import taxes, or fees imposed by your country's authorities are the responsibility of the customer. These charges are determined by your local customs office and are not included in your order total. We recommend checking your country's import rules if you're unsure.
Order Tracking
Once shipped, you'll receive a tracking number by email so you can follow your order every step of the way. If you haven't received tracking within 5 business days of ordering, contact us at vescano.official@gmail.com.
Questions?
Reach us anytime at vescano.official@gmail.com or via WhatsApp. We're happy to help.