Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Vescano. The terms "we", "us", and "our" refer to Vescano. Vescano operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Vescano is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province, state, or territory of residence.

To use the Services, including browsing our online store or purchasing products, you may be asked to provide information such as your email address, billing information, payment information, and shipping information.

You agree that all information you provide is accurate, current, and complete and that you have the right to provide such information.

You are responsible for maintaining the security of your account credentials and for all activity associated with your account.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes, materials, and other product information displayed on our website are accurate.

However, colors and product appearance may vary depending on your device, screen settings, lighting, and other factors.

Product descriptions, pricing, availability, and specifications may be changed or updated at any time without notice.

We reserve the right to discontinue products or limit quantities available for purchase.

SECTION 3 — ORDERS

When you place an order, you are submitting an offer to purchase the selected products.

Vescano reserves the right to accept or decline an order, or to cancel an order, where permitted by applicable law.

Your order is accepted when Vescano confirms the order.

If we are unable to accept, modify, or cancel an order, we will make reasonable efforts to notify you using the contact information provided with your order.

Your purchases are subject to the Vescano Returns & Exchanges Policy.

You agree that products purchased from Vescano are intended for personal or household use and not for unauthorized resale.

SECTION 4 — PRICES AND BILLING

Prices, discounts, promotions, and product availability may change without notice.

The price charged for a product will be the price displayed at the time the order is placed, as confirmed in your order confirmation.

Unless otherwise stated, applicable taxes, shipping charges, customs duties, import charges, and other applicable fees may be additional.

We may offer promotions from time to time. Promotional offers may have additional terms and conditions.

You agree to provide accurate and complete billing, payment, and contact information for all purchases.

You represent that you are authorized to use the payment method provided for your purchase.

SECTION 5 — SHIPPING AND DELIVERY

Delivery times displayed on our website are estimates and are not guaranteed unless expressly stated otherwise.

Shipping and delivery may be affected by circumstances outside our control, including carrier delays, customs processing, weather, strikes, or other unforeseen events.

Customers may be responsible for applicable customs duties, import taxes, or other charges imposed by the destination country where applicable.

For additional information, please refer to our Shipping Policy.

SECTION 6 — RETURNS AND EXCHANGES

Returns and exchanges are subject to our Vescano Returns & Exchanges Policy.

Our return policy explains the applicable return periods, eligibility requirements, return shipping responsibilities, exchanges, refunds, and procedures for damaged or incorrect items.

Nothing in our Returns & Exchanges Policy or these Terms of Service limits any mandatory consumer rights that apply to you under applicable law.

SECTION 7 — INTELLECTUAL PROPERTY

All content available through the Services, including Vescano trademarks, logos, product names, photographs, graphics, text, videos, designs, product descriptions, and other materials, is owned by Vescano or its licensors and is protected by applicable intellectual property laws.

You may use the Services for personal and non-commercial purposes.

You may not reproduce, distribute, modify, copy, publish, transmit, sell, or otherwise exploit our content without our prior written permission, except where permitted by law.

Vescano's names, logos, product names, designs, and slogans are trademarks of Vescano or its licensors.

SECTION 8 — OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services through our website.

These third-party tools are provided by their respective providers and may be subject to their own terms and policies.

Vescano does not control and is not responsible for third-party tools or services.

Your use of third-party tools is at your own discretion and subject to the applicable terms of the third-party provider.

SECTION 9 — THIRD-PARTY LINKS

Our Services may contain links to websites or services operated by third parties.

Vescano is not responsible for the content, accuracy, privacy practices, or policies of third-party websites.

If you choose to access a third-party website, you do so at your own risk.

Any transactions or interactions you have with third parties are between you and the applicable third party.

SECTION 10 — RELATIONSHIP WITH SHOPIFY

Vescano is powered by Shopify, which enables us to provide our online store and Services.

Purchases made through our online store are transactions between you and Vescano.

Shopify is not responsible for the products sold by Vescano or for transactions between you and Vescano, except as otherwise required by law.

SECTION 11 — PRIVACY

Your personal information is handled in accordance with our Privacy Policy.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

Because our store is hosted by Shopify, certain personal information may be collected and processed by Shopify and other service providers in order to provide and improve the Services.

For more information, please review our Privacy Policy.

SECTION 12 — CUSTOMER FEEDBACK AND REVIEWS

If you submit reviews, comments, photographs, suggestions, testimonials, or other content to Vescano, you grant Vescano permission to use, reproduce, modify, publish, display, and distribute that content for legitimate business and promotional purposes, subject to applicable law.

You represent that you have the necessary rights to any content you submit and that your submission does not violate the rights of another person or entity.

Vescano reserves the right to remove content that it reasonably believes violates these Terms of Service or applicable law.

SECTION 13 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time.

Where permitted by law, we may cancel an order if an error in pricing or product information materially affects the transaction.

If we cancel an order after payment has been processed, we will refund the amount paid for the cancelled order.

SECTION 14 — PROHIBITED USES

You may use our Services only for lawful purposes.

You may not use our Services to:

Violate any applicable law or regulation
Infringe intellectual property or other rights
Harass, abuse, threaten, or harm others
Submit false or misleading information
Impersonate another person or entity
Distribute malware, viruses, or harmful code
Attempt to gain unauthorized access to our systems
Interfere with the security or operation of our website
Use automated systems to access or extract information from our website in a manner that violates our policies or applicable law
Engage in fraudulent or abusive activity

We reserve the right to suspend or terminate access to our Services where permitted by law if these Terms are violated.

SECTION 15 — TERMINATION

We may suspend or terminate access to our Services where permitted by applicable law if you violate these Terms of Service or engage in unlawful, fraudulent, or abusive activity.

Termination does not affect any rights or obligations that arose before termination.

Any provisions that by their nature should survive termination will remain in effect.

SECTION 16 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our Services are provided on an "as available" basis.

We do not guarantee that our website or Services will always be uninterrupted, timely, secure, or error-free.

Nothing in these Terms excludes or limits any warranty, guarantee, or consumer right that cannot legally be excluded or limited under applicable law.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Vescano and its officers, employees, affiliates, contractors, service providers, and licensors will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our Services or products purchased through our website.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law or limits any mandatory consumer rights.

SECTION 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Vescano, its affiliates, officers, employees, contractors, service providers, and licensors from claims, losses, liabilities, and reasonable expenses arising from your violation of these Terms of Service or your unlawful use of the Services.

This section does not apply to the extent that such indemnification would be prohibited by applicable law.

SECTION 19 — SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law and the remaining provisions will remain in effect.

SECTION 20 — WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms of Service, together with our Privacy Policy, Returns & Exchanges Policy, Shipping Policy, and other policies referenced on our website, constitute the agreement between you and Vescano regarding your use of the Services.

SECTION 21 — ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where permitted by law.

Vescano may assign or transfer its rights and obligations where permitted by applicable law.

SECTION 22 — GOVERNING LAW

These Terms of Service are governed by the applicable laws of the jurisdiction in which Vescano operates, except where mandatory consumer protection laws provide otherwise.

Nothing in these Terms limits any mandatory rights or protections available to consumers under the laws applicable to their place of residence.